Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

VA Healthcare-VISN 4

 

About VA Healthcare-VISN 4

Map of VISN 4 showing the locations of all medical centers and outpatient clinics.

VA Healthcare–VISN 4 is a network of 9 VA medical centers, 44 outpatient clinics, 1 mobile clinic, and 17 Vet Centers. In fiscal year 2016, VISN 4 served 321,459 Veterans from across the Nation, primarily from Pennsylvania, Delaware, New Jersey and Ohio. With an operating budget of more than $2.7 billion and a staff of more than 14,000, VISN 4 is working hard to transform toward personalized, proactive, patient-driven health care.

Locations

Altoona Butler Coatesville Erie Lebanon Philadelphia Pittsburgh Wilkes-Barre Wilmington

Mission Statement

To serve and honor our Veterans by continuing President Lincoln's promise "to care for him who shall have borne the battle, and for his widow, and his orphan."

Vision Statement

To provide Veterans the world-class benefits and services they have earned — and to do so by adhering to the highest standards of compassion, commitment, excellence, integrity, accountability and stewardship.

I CARE logoVA Core Values

Because I CARE, I will…

  • Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
  • Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
  • Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
  • Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
  • Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.

VA Core Characteristics

  • Trustworthy: VA earns the trust of those it serves – every day – through the actions of all employees. They provide care, benefits, and services with compassion, dependability, effectiveness, and transparency.
  • Accessible: VA engages and welcomes Veterans and other beneficiaries, facilitating their use of the entire array of its services. Each interaction will be positive and productive.
  • Quality: VA provides the highest standard of care and services to Veterans and beneficiaries while managing the cost of its programs and being efficient stewards of all resources entrusted to it by the American people. VA is a model of unrivalled excellence due to employees who are empowered, trusted by their leaders, and respected for their competence and dedication.
  • Innovative: VA prizes curiosity and initiative, encourages creative contributions from all employees, seeks continuous improvement, and adapts to remain at the forefront in knowledge, proficiency, and capability to deliver the highest standard of care and services to all of the people it serves.
  • Agile: VA anticipates and adapts quickly to current challenges and new requirements by continuously assessing the environment in which it operates and devising solutions to better serve Veterans, other beneficiaries, and Service members.
  • Integrated: VA links care and services across the Department; other federal, state, and local agencies; partners; and Veterans Services Organizations to provide useful and understandable programs to Veterans and other beneficiaries. VA’s relationship with the Department of Defense is unique, and VA will nurture it for the benefit of Veterans and Service members.

Demographics

For best results, set printer to landscape mode when printing maps. All links will open in a new window or tab.