2020 VISN 4 Annual Report
VA Healthcare-VISN 4 2020 Annual Report
We are pleased to present the 2020 VISN 4 Annual Report. Within this report, we tell the stories of a caring, professional staff who overcame COVID-19’s challenges to keep Veterans safe while continuing to provide the excellent care they earned and deserve.
During this difficult and unprecedented year, we expanded our connected care and mental health programs, continued to develop the eastern and western markets, moved closer toward achieving our goal of becoming a High Reliability Organization, expanded our Caregiver Support Program, and improved our customer service. With the continued dedication of our staff and the support of our Veterans service officers and community, we will continue to be successful and overcome any challenges that 2021 brings.
With the coronavirus not yet vanquished, we encourage all of you to receive the COVID-19 vaccine as soon as you are eligible. If you are a Veteran, you can stay up to date on the vaccine’s rollout on VA’s website at www.va.gov/health-care/covid-19-vaccine. You can even sign up to stay informed about the vaccine and to tell us if you wish to receive it. Signing up helps us plan vaccine distribution, but you do not have to sign up to get the vaccine: As supply increases and we move through the distribution plan, your VA care team will contact you to let you know of your options.
On behalf of the VISN 4 leadership team, we thank all Veterans and their families for continuing to use VISN 4 for their health care needs. Please stay safe, continue to wear your face coverings, keep your distance, wash your hands often and get vaccinated!
It is our honor and privilege to serve you.
