VA Healthcare-VISN 4
Schedule a VA Appointment
There are many ways for Veterans to make health care appointments.
- If you don’t have VA health care benefits, you can apply now. Apply for VA health care.
- If you’re having a medical emergency, please call 911 or call the Veterans Crisis Line at 1-800-273-8255, then press 1.
Schedule an Appointment
Follow the instructions on this page on how to make an appointment by phone at this facility.
VA now offers online appointment scheduling for some appointments. We hope to expand the number of VA facilities and types of appointments in the future.
If you have VA health care benefits, you can schedule your VA primary care appointments online if you:
- Are scheduling your appointment with a VA medical facility that accepts online scheduling, and
- Have had a primary care appointment at that VA facility within the last 2 years, and
- Have a My HealtheVet Premium account or DS Logon Premium account (used for eBenefits and milConnect)
With your online account, you’ll also be able to:
- Track the status of requests
- Send messages about requested appointments
- Get notifications about appointments
- Cancel appointments
Upgrade your Existing Accounts
Scheduling Primary Care Appointments
If you need to make, cancel or reschedule a primary care appointment, or if you are running late to an existing appointment, contact your local medical center:
Altoona | Butler | Coatesville | Erie | Lebanon
Philadelphia | Pittsburgh | Wilkes-Barre | Wilmington
Contact your assigned community-based outpatient clinic for appointments scheduled at a CBOC.
Please bring the following with you to your appointment:
- your insurance card
- a list of your current medications
- your appointment confirmation letter
Canceling Primary Care Appointments
If you must cancel an appointment, please do so one to two days in advance of your scheduled appointment so we can make the appointment available for other Veterans.
Information to Help You Decide about Where to Receive Your Care
VA has a regularly updated Access to Care website that provides useful information that can help you to decide the best VA location for you to receive your care. Before making an appointment, you can find out the following information for a VA location:
- Wait times for primary care, mental health, and some of the commonest specialties
- If same day services are available in primary care and mental health
- If Telehealth is available in primary care and mental health
- If it has an emergency room
- Facility contact information
- Veteran satisfaction scores
- Quality information comparing each VA and local area non-VA healthcare facilities
VA is committed to give Veterans the access to care they need, when they need it. When you’re planning your care at VA, you can rely on us to give you the information you need to make informed health care decisions.