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VA Healthcare-VISN 4


Returning Service Members

Welcome Home!

Our Post-9/11 Military2VA (M2VA) case management program is tailored to meet the specific health care needs of our newest Veterans. Some of the many services returning service members can access through this program include:

OEF/OIF Veterans exiting a plane
  • Primary Care
  • Counseling
  • Dental Care - within 180 days from your date of discharge
  • Behavioral Health
  • Women’s Health
  • Physical Therapy
  • Prosthetics
  • Substance Abuse Treatment
  • Sexual Trauma Counseling
  • Stress Management
  • Urgent Care

Veterans have five years from their date of discharge to receive free health care for any combat-related condition. After the five years, a co-payment status will depend on whether your illness or injury is found to be service-connected.

Combat Veterans—including activated Reservists and members of the National Guard—are eligible if:

  • they served on active duty in a theater of combat operation during a period of war after the Gulf War, or in combat against a "hostile" force during a period of hostilities after Nov. 11, 1998.
  • their discharge classification was honorable, general or under honorable conditions.
  • they were ordered to active duty by federal declaration, served the full period for which they were called or ordered to active duty, and have separated from active military service on honorable, general or under honorable conditions.
  • they were discharged from active duty before Jan. 28, 2003, and applied for enrollment on or after Jan. 28, 2008 (they are eligible for these enhanced benefits until Jan. 27, 2011).

VISN 4 M2VA Contacts

Program Coordinator
William Cress | 724-496-6770

Transition Patient Advocate
Bill Smathers | 412-551-9651

Every VISN 4 VA medical center supports a team of medical experts devoted to helping returning service members adjust to civilian life. For more information, contact the program coordinator listed below for the facility closest to you.

Adana Hooten
814-943-8164 ext. 4123

Leigh MacAllister

Audrey Hall
610-384-7711 ext. 2831

Tammy Breter

Erikka Trotter
717-272-6621 ext. 5954

Danielle Bausher
215-823-5800 ext. 205291

Jason Minerich

Richard Matash (Interim)
570-824-3521 ext. 24808

Miguel Marcos
302-994-2511 ext. 4763

Vet Centers

Beyond VISN 4’s medical centers and outpatient clinics, Veterans can also receive care at one of the network’s VA Vet Centers.

These centers offer adjustment and outreach services to any Veteran who served in a combat zone. The centers also aid family members struggling with military-related issues.

To learn more or locate a VA Vet Center near you, go to

Theater of Combat:
The following documentation is used to determine service in a theater of combat operation:

  • Military service documentation that reflects service in a combat theater
  • Receipt of combat service medals
  • Receipt of imminent danger, hostile fire pay or tax benefits

Special Eligibility and Coordination of Care for Combat Veterans Serving in Combat Theater After 11/11/1998- Returning Servicemembers (OEF/OIF/OND)

The Post-9/11 Transition and Care Management Program offers transitional assistance, case management and outreach services to all Veterans who have served after September 11, 2001 in their transition to civilian life. For more information about the various programs available for recent returning service members, log on to the Returning Servicemembers web site.

Veterans who served in a theater of combat operations also have special eligibility for VA health care. Under the "Combat Veteran" authority VA provides cost-free health care services and nursing home care for conditions possibly related to military service and enrollment in Priority Group 6 or higher for 5 years from the date of discharge or release from active duty, unless eligible for enrollment in a higher priority group.

Combat Veterans who enroll with VA under this enhanced Combat Veteran authority will continue to be enrolled even after their enhanced eligibility period ends, although they may be shifted to Priority Group 7 or 8, depending on their income level, and required to make applicable copays. Additionally, for care not related to combat service, copays may be required depending on their financial assessment and other special eligibility factors.

NOTE: The 5-year enrollment period applicable to these Veterans begins on the discharge or separation date of the service member from active duty military service, or in the case of multiple call-ups, the most recent discharge date.